• Now Offering Mobile Pickup and Delivery For Service
  • Click Here

Frequently Asked Car Dealership Questions

Frequently Asked Car Dealer Questions | Palm Coast FordQ: Are 2022 Fords in-stock yet? 
A: Yes! Shop our inventory online or come see them in person at the dealer. 
Q: Do you accept trade-ins?
A:Yes we do! Check out our value your trade tool online to see how much your car could be worth. 
Q: How can I schedule a test drive? 
A: Fill out our test drive form online or give us a call and we'll get one set up for you! 
Q: Do you offer custom orders?
A: We do! Learn more about it here.
Q: How can I apply for financing? 
A: You can apply right on our site here
Q: Can I buy a car completely online?
A: You can! Shop our inventory online and then complete the process from the comfort of your home. 
Q: Do you sell electric vehicles? 
A: We do! Check out our inventory which includes the Ford F-150 Lightning and more. 
Q: Do you sell certified pre-owned vehicles?
A: Yes! Shop our inventory online or come see us in person. 
Q: Do you offer any specials on new Fords?
A: We offer monthly specials you can find right on our site or give us a call!
Q: Are you hiring?
A: Any open positions will be posted on our career page right here
Q: Do you have any used trucks for sale?
A: We do! Shop our inventory online or come see us in person. 
Q: Do you have any specials for customers in the military?
A: Learn all about the Ford Military Appreciation Program on our site or give us a call. 
Q: Do you have any used Chevys for sale?
A: We do! Shop our inventory online or come see us in person. 
Q: What's the college graduate program?
A: Learn more about it right here
Q: How safe are Ford vehicles?
A: Fords are made for safety. Contact us with any questions or concerns you might have!
Q: What kind of financing services do you offer?
A: We offer a number of tools on our website designed to streamline the financing process. You can use our online Finance Application, Value Your Trade Tool, and so much more. Our finance team is always available to answer questions and offer guidance
Q: Do you offer car reviews and comparisons?
A: Yes we offer model reviews and comparisons for you to see which is the right Ford for you! Check out our reviews and comparisons online today.
Q: I don't have the best credit, can I still get approved for a car?
A: Our financing experts have experience arranging financing for a large range of buyers with varying credit. To check your credit, fill out our Get Pre-Approved form or feel free to call our Finance Center. 
Q: Can I schedule a service appointment online? 
A: Yes you can! Simply fill out our online appointment form or give us a call and we'll get one set up for you! 
Q: How often should you be getting your vehicle an oil change? 
A: We say every 5,000 to 7,000 miles you should bring your vehicle in to have the oil changed.
Q: Do you sell car parts? 
A: We do! You can shop right online or come visit us in person. 
Q: Do you have fuel efficient vehicles in stock?
A: Yes! Many vehicles are fuel efficient. You can browse our current inventory right online.
Q: I'm in the market for a new car but I'm not sure which vehicle is best for my lifestyle. Can you help? 
A: Yes! Not only is our sales team trained to help buyers find the perfect fit we also have a section on our website dedicated to vehicle reviews and competitors comparisons to help guide buyers. Feel free to check those out or contact our team for assistance!
Q: Are 2023 vehicles available here? 
A: Yes we have a selection of them available. Browse our inventory online today!
Q: How often should I check my tire pressure?
A: With most new vehicles drivers can check the tire pressure on their dashboard but if you own an older vehicle it’s recommended to check your tires once a month. If you’re looking for a quality set of tires, a tire rotation or any other tire service, please contact our service department.
Q: How often should I have my tires rotated? 
A: Generally, tire rotations are recommended every 3,000 miles to 6,000 miles. In many cases, a car will be due for a tire rotation and oil change at the same time, so many drivers have both services completed in a single appointment. Contact our service department to schedule a tire rotation today!
Q: How can I prepare my car for winter? 
A: There are many ways you can prepare your car for winter! First, you should have your tires, battery, and brakes inspected so you can drive safely on snowy or icy roads. It is also important to replace your washer fluid and engine antifreeze to prevent any freezing inside your vehicle. In a worst case scenario, it's also important to keep a roadside safety kit in your car! For more information or help with these services, contact our team today.
Q: Can you help me figure out a payment plan if I can't pay off the car all at once? 
A: Absolutely! Our finance specialists will work with you to find the best financing or leasing option that will work with your financial needs. Contact us today to set up an appointment!
Q: Do you sell pre-owned luxury cars? 
A: Yes, we have a selection of pre-owned luxury cars at our dealership! You can browse them online or stop by in person to test drive your favorite models.
Q: What is my trade-in worth?  
A: Use the Value Your Trade tool on our website to see what your vehicle may be worth today. Contact us to learn more!
Q: Is the service center open on Sundays?
A: We are closed on Sundays, but open Monday through Saturday. Contact our service team to see how we can help you!
Q: How do I know if my car's suspension needs repair? 
A: If your car's suspension needs to be repaired you may notice signs such as a bumpy or rough ride, excessive bouncing, or uneven tire wear. 
Q: Can you provide a detailed estimate before performing any work on my car? 
A: Yes, we can provide a detailed estimate of any work that needs to be done and the associated costs. Contact our team today!
Q: What safety features are included in a particular model? 
A: Safety features can vary depending on the model, but many vehicles come equipped with standard features like airbags, anti-lock brakes, and backup cameras, and some offer advanced safety technologies like blind-spot monitoring and adaptive cruise control.
Q: What types of vehicles do you sell? 
A: We sell new cars, trucks, SUVs, and vans from a variety of manufacturers.
Q: How long does it take to complete a vehicle purchase? 
A: The length of time it takes to complete a vehicle purchase can vary depending on several factors, including financing, vehicle availability, and paperwork processing.
Q: How long does a typical service appointment take? 
A: The length of a service appointment can vary depending on the type of service being performed, but our service team can provide you with an estimated time frame based on your individual needs.
Q: How do I know when my vehicle needs service?
A: Your vehicle's owner's manual will provide recommendations on when to bring your vehicle in for service, and our service team can also provide you with information on recommended service intervals based on your vehicle make and model.
Q: Can I wait at the dealership while my vehicle is being serviced? 
A: Yes, we offer comfortable waiting areas with complimentary amenities like Wi-Fi, snacks, and beverages.